Terms of Service
Papasouq
Operated by PapaSouq
United Arab Emirates
Last Updated: February 14, 2026
1. Legal Status of the Platform
PapaSouq is an online digital marketplace operating in the United Arab Emirates.
The Platform acts solely as a technology service provider that enables visibility and communication between independent businesses and users. Papasouq:
- Is NOT a seller
- Is NOT a distributor
- Is NOT a reseller
- Is NOT an agent
- Does NOT own listed goods
- Does NOT participate in transactions
All commercial dealings occur strictly between users and listed companies.
2. Independent Businesses
All companies listed on the Platform operate independently. Each company:
- Is solely responsible for its trade license
- Must comply with UAE commercial laws
- Is responsible for product legality
- Is responsible for pricing accuracy
- Is responsible for delivery and warranties
Papasouq does not verify or guarantee:
- Authenticity of goods
- Product quality
- Availability
- Delivery timelines
- Legitimacy of business licenses
Users engage with companies at their own discretion and risk.
3. No Financial Handling
Papasouq does not:
- Process payments
- Collect commissions on transactions
- Hold escrow funds
- Guarantee refunds
All payments are made directly between users and companies. Papasouq shall not be involved in payment disputes under any circumstances.
4. Subscription Policy (Companies)
Companies subscribing to paid plans agree that:
- Subscription fees are non-refundable
- Visibility ranking is not guaranteed
- Lead generation is not guaranteed
- Platform availability may vary
We reserve the right to:
- Adjust pricing
- Modify features
- Suspend listings violating policies
5. Prohibited Content
Companies and users may not:
- List counterfeit goods
- List illegal items
- Upload copyrighted material without permission
- Post misleading descriptions
- Use offensive language
- Manipulate rankings
- Attempt fraud
We reserve the right to remove content at our sole discretion without notice.
6. Intellectual Property Protection
All intellectual property on the Platform including:
- Logo
- Brand name
- Code
- Layout
- Visual identity
- Content structure
Is the exclusive property of PapaSouq.
Unauthorized copying, scraping, reverse engineering, or reproduction is strictly prohibited.
7. Limitation of Liability
To the maximum extent permitted under UAE law:
PapaSouq shall not be liable for:
- Indirect losses
- Business losses
- Lost profits
- Reputational damage
- Data loss
- Product disputes
- Delayed deliveries
- Fraud conducted by third parties
Use of the Platform is at your sole risk.
Total liability, if any, shall not exceed the subscription amount paid within the last 30 days.
8. Indemnification
Users and companies agree to indemnify and hold harmless PapaSouq from any:
- Claims
- Damages
- Legal fees
- Regulatory penalties
- Third-party lawsuits
Arising from:
- Their listings
- Their transactions
- Violation of UAE laws
- Intellectual property disputes
9. Account Termination
We reserve absolute discretion to:
- Suspend accounts
- Remove listings
- Terminate subscriptions
- Block access
Without liability or refund in cases of violation.
10. Force Majeure
Papasouq shall not be liable for delays or failures caused by:
- Government actions
- Regulatory changes
- Natural disasters
- Internet outages
- Hosting provider issues
- Third-party service disruptions
11. Data Disclaimer
While reasonable security measures are implemented, Papasouq does not guarantee uninterrupted or error-free operation of the Platform.
Users acknowledge inherent risks associated with online services.
12. Governing Law & Jurisdiction
These Terms are governed by the laws of the United Arab Emirates.
Any dispute shall be resolved exclusively in the courts of the UAE.
13. Modifications
We may update these Terms at any time without prior notice.
Continued use of the Platform constitutes acceptance of revised Terms.