Usage Policy
Acceptable use
PapaSouq may be used only for lawful buying, selling, advertising and communication in the UAE. By using the platform you agree to these rules, our Terms & Conditions and our Listing Policy.
Prohibited activities
- Posting false, misleading or duplicated listings, or advertising goods you do not own or have the right to sell.
- Publishing prohibited items such as weapons, drugs, counterfeit goods, stolen property or anything restricted by UAE law.
- Collecting other users’ data, scraping the platform, or sending unsolicited advertising to users.
- Attempting to bypass security, access other accounts, or interfere with the operation of the platform.
- Using the platform to harass, threaten, defame or discriminate against any person or group.
Account security
You are responsible for keeping your password confidential and for all activity under your account. Notify support@papasouq.com immediately if you suspect unauthorised access.
Fair use and limits
Automated mass publishing, artificial inflation of views or reviews, and repeated reposting of the same item are not allowed. We may apply limits to listings, messages or uploads to keep the marketplace fast and fair for everyone.
Enforcement
We may remove content, limit features, suspend or close an account that breaches these rules, depending on the severity and repetition of the breach. Serious cases may be referred to the relevant authorities.
Reporting misuse
Report suspicious listings, users or messages through the Report a Problem page or by email at support@papasouq.com. Reports are reviewed confidentially.