Acceptance Policy

Who can apply

Any individual over 18, licensed company, real estate developer, brokerage, car showroom or rental company can apply for an account. Company accounts must be registered in the UAE and able to provide a valid trade licence.

Required information and documents

• A complete profile: name in Arabic and English, emirate, contact number, email and a clear description of your activity.
• Companies: trade licence, and the developer registration or brokerage licence where relevant.
• Individuals: Emirates ID or ownership documents for the property or vehicle being advertised.
• A logo or profile photo and, where available, your cover image and social links.

Review process

Every profile is reviewed manually. You will see the status in your dashboard: under review, approved, changes requested or rejected. If changes are requested, you can update your file and resubmit without starting again.

Approval, rejection and suspension

• Approval is granted when the profile and documents meet our requirements; verified profiles then appear publicly.
• We may reject an application for incomplete, inconsistent or unverifiable documents, and we will explain the reason.
• We may suspend an account for expired documents, breach of our policies, or misuse of the platform, after notifying the account holder.

Keeping your file valid

You must keep your licence, registration and contact details current. If your licence expires or your status changes, update your profile within 14 days so buyers are not misled.

Questions

If you are unsure whether your activity qualifies, contact support@papasouq.com before submitting your application.

See also: Terms & Conditions, Billing Policy and Listing Policy.